Technical Sales Representatives
Technical Sales Representatives represent companies in selling a range of industrial, medical and pharmaceutical goods and services to industrial, business, professional and other establishments.
- The Job
- The Facts
- Related Courses
What the job involves
- Compiling lists of prospective client businesses using directories and other sources
- Acquiring and updating knowledge of employers' and competitors' goods and services, and market conditions
- Visiting regular and prospective client businesses to establish and act on selling opportunities
- Assessing customers' needs and recommending and explaining goods and services to them
- Monitoring customers' changing needs and competitor activity, and reporting these developments to sales management
- Quoting and negotiating prices and credit terms, and completing contracts and recording orders
- Arranging delivery of goods, installation of equipment and the provision of services
- Reporting to sales management on sales made and the marketability of goods and services
- Following up with clients to ensure satisfaction with goods and services purchased, and resolving any problems arising
- Preparing sales reports and maintaining and submitting records of business expenses incurred
Key values of workers in Technical Sales Representatives
Achievement
Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.
Working Conditions
Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.
Relationships
Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
Recognition
Occupations that satisfy this work value offer advancement, potential for leadership, and are often considered prestigious. Corresponding needs are Advancement, Authority, Recognition and Social Status.
Support
Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
Top skills required for workers in Technical Sales Representatives
Persuasion
Persuading others to change their minds or behavior.
Active Listening
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Negotiation
Bringing others together and trying to reconcile differences.
Social Perceptiveness
Being aware of others' reactions and understanding why they react as they do.
Reading Comprehension
Understanding written sentences and paragraphs in work-related documents.